A few years ago during a conversation a friend of mine mentioned a movie she thought I’d really like. In fact it was a documentary, and as a fan of docs, I was eager to hear more about it. “You’d find it interesting,” she said. “It’s kind of about stuff you investigate. It’s called What the Bleep Do We Know!? Have you heard of it?”
I had indeed heard of the film, a New Age-y jumble of pseudoscience and mysticism about supposed links between consciousness and quantum physics, produced by followers of J.Z. Knight, a woman who claims to dispense information from a 35,000-year-old ghost. In fact I had done my best to keep it from misinforming the public when it was first released, writing a few short skeptical pieces about it.
Not wanting to get into an argument with my friend, I just let the conversation trail off. But before I did, she made an interesting comment: “To be honest I didn’t really understand a lot of it…. But you’re really smart–you would get it.”
She assumed that the reason she didn’t understand the film’s information was because she had no background in science. I, on the other hand, did not understand the film precisely because I do have a strong background in science. When people don’t understand something they are told, there are three possibilities or root causes:
1) Most commonly, the person assumes, as my friend did, that the problem lies with the listener. Her (quite reasonable) assumption was that the film was comprehensible, that if she didn’t understand it, it was due to her limitations or lack of knowledge. This was a mainstream, feature-length documentary film with some famous people in it-including physicists. Surely these people would not appear on camera discussing self-evidently non-sensical ideas such as that thoughts can control reality.
2) Less often, the problem lies with the speaker’s inability to effectively communicate–perhaps he or she does not share the same native language as the listener, is disorganized, or has a speech impediment for example. In this case the information and message may be correct and clear, but communication does not occur because of a problem with the source.
3) Sometimes the problem lies not with the listener, nor with the speaker, but instead in the content. In this case, the reason that the listener doesn’t understand what is being said is that what is being said makes little or no sense by any objective measure. This is insidious and difficult to detect because people do not like to challenge authority, especially in public and on a topic they are presumably trying to become educated about. The speaker is not talking gibberish; quite the opposite, he or she may be very eloquent. Furthermore, identifying nonsense often requires some basic understanding of the subject.
In my book Media Mythmakers: How Journalists, Activists, and Advertisers Mislead Us I discuss this phenomenon at length and refer to it as “the illusion of meaning.” As children we are taught to assume that the words we hear and read have meaning and comprehensible content. When we hear information we don’t understand, the common, default assumption is that we just don’t get it–not that the authoritative person we’re listening to is speaking nonsense. Yet as we grow older, we are sometimes faced with “information” devoid of content–grammatically correct and often impressive words that are either patently untrue, self-contradictory, or simply meaningless.
Too often we are embarrassed to admit that we don’t understand what we are told. We don’t want to appear stupid to the speaker or others in the audience. But more people should ask questions, because other people may be just as confused but not want to speak up. There is no shame in not understanding something, and it’s a good lesson to remember. Asking for clarification not only helps both the speaker and listener communicate more effectively, but is also a powerful tool in revealing bullshit.
Fuzzy thinking and fuzzy language often go hand in hand. Purveyors of pseudoscience usually use vague term with unclear meanings and definitions. New Age healers, for example, use words and scientific-sounding phrases like “human energy field” and “vibrational frequency” without understanding (nor clearly explaining) what it is that they are talking about. This is a case where skeptics should be emboldened to raise their hands and ask, “I’m sorry, I don’t understand what you’re saying…. What vibrations are you talking about? What, exactly, is this ‘energy field’, and how can science detect it?”
The next time you hear something you don’t understand, ask for clarification. You don’t have to be apologetic about it, and the situation doesn’t have to be confrontational. Those with science and facts and evidence on their side will be happy to explain what they mean. If the speaker cannot explain what he is talking about in plain language–or without resorting to other, even less clear terms and concepts–that’s a warning sign that there’s confusion on both ends of the line.