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This topic contains 0 replies, has 1 voice, and was last updated by  dougsmith 2 months, 2 weeks ago.

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    dougsmith
    Keymaster

    This folder is for issues of Forum functioning (questions, problems or concerns) as well as complaints about actions taken by Forum Moderators or Administrators. Any thread here may only be responded to by the originator of that thread and Moderators or Administrators. Each issue will be allocated one thread, so look to be sure that your issue has not been or is not already being dealt with before posting. Posts on duplicate issues will be deleted. Questions and problems will be dealt with one-on-one by Moderators. For complaints, this is the procedure:

    1. Check to see that your issue has not been posted already.
    2. Provide a link to the URL of the post or thread at issue, and give a clear and concise description of the problem or complaint.
    3. If possible, a Moderator or Admin unaffiliated with the issue will respond in due course, and set up a private discussion with the other Moderators and Admins.
    4. If additional information is needed, Moderators and Admins may ask for it.
    5. Moderators and Admins will come to a decision by majority vote.
    6. The unaffiliated Moderator or Admin (if such existed, or a representative if not) will return to the thread with the decision. This decision is final. At this point discussion of the issue is considered closed, and the thread may be locked. Further discussion of the issue will be deleted, and members engaging in it are subject to banning as problem members.

    This process may take several days, since schedules are busy.

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